Refund policy

Return & Exchange Policy – CHILLN

At CHILLN, customer satisfaction is important to us.

Return & Exchange Period
You can request a return or exchange within 3 days of receiving your order.

Conditions for Return or Exchange

  • The item must be unused and in its original condition.

  • The item must be returned with original packaging.

  • Returns are accepted only for manufacturing defects or size exchange.

Non-Returnable Items

  • Items that have been used, washed, or damaged by the customer.

Shipping Fees for Returns
Shipping fees for returns or exchanges are the responsibility of the customer unless the product has a manufacturing defect.

To request a return or exchange, please contact us through our customer support channels.